Frequently Asked Questions (FAQ)

We offer a full range of emergency response and personal protection services in Nigeria including armed and unarmed security escorts, real time SOS monitoring, ShieldRides secure transportation, vehicle towing, and digital incident reporting. Learn more on our Services Page.

Yes. We are fully licensed and authorized to operate as a security logistics and emergency response company in compliance with Nigerian security regulations and professional standards.

Our platform enables real time response. Once you activate a panic alert or request help from our mobile app or RapidTag, our control center dispatches a nearby response team immediately and tracks the situation until help arrives.

Yes. Whether you need armed escorts, unarmed security, one time assistance, or ongoing corporate coverage, we tailor every service to your specific situation.

We are based in Lagos, Nigeria, and serve Lagos and all the states in Nigeria.

You can request a service by visiting our service page or from GetRapidShield Mobile App or by, calling +234 810 107 0552 or +234 201 700 5928, or emailing hello@rapidemergencysystem.com. Our support team is available 24/7.

We serve individuals, families, VIPs, executives, and corporate organizations that need professional escort or rapid emergency response services.

ShieldRides is a secure ride hailing service powered by Rapid Emergency System. Each ride is monitored in real time by our control center, offering a safer commuting experience compared to traditional ride apps.

Yes. Our Emergency Response Plan (ERP) subscription provides ongoing monitoring, alerts, and rapid response for continuous protection.

Our officers are licensed, trained, and experienced professionals. We conduct thorough background checks and ongoing training to maintain high standards of security service.

Activate the SOS or panic button on our app or website. Our team will immediately locate you, dispatch a nearby response unit, and coordinate with law enforcement if needed.

Yes. We operate day and night to ensure our clients always have access to immediate assistance whenever needed.

Prices vary depending on service type, duration, and escort level. Contact us for a personalized quote that matches your security needs.

Yes. We partner with businesses, event organizers, and corporate clients to provide escort services, event security, and emergency response integration.

We treat all client data with strict confidentiality. Our systems are secure, and our staff are trained to maintain discretion and professionalism at all times.

The best security escort company in Lagos is Rapid Emergency System. We combine professional protection, real time tracking, and reliable emergency response to keep you safe anywhere in Nigeria.

We stand out because of our technology driven monitoring, trained personnel, and fast, reliable response times. Our mission is simple — your safety comes first, always.